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Analysis and Technology

Can Google fix its disastrous new AI search tool?

Google's AI Overviews tool can offer impressive answers to search queries, but it will also make up facts and tell people to eat rocks. Can it be fixed, or will it have to be scrapped?

By Matthew Sparkes

29 May 2024

Google CEO Sundar Pichai announced its AI Overviews tool at a conference in Mountain View, California

GLENN CHAPMAN/AFP via Getty Images

Google is attempting to transform the way we search the internet, but so far it isn’t going very well. Rather than simply providing links to other websites, Google’s new AI Overviews tool attempts to summarise information, with mixed success – reports of people being told to have gone viral in the past week.

The question now is whether Google can fix this problem it has introduced to its core product, or if it…

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