Michelle Kondrich
Few things in life are as fraught as how we communicate, whether it is anxiously picking the right words to scribble in a Valentine’s Day card or agonising over how to ask your boss an awkward question. And that is before you even get into the murkier realm of digital communication and the newfound perils of, shudder, “hybrid meetings”.
knows these challenges better than most. Based at the University of Texas at Austin, he is a specialist in workplace technology and communication. His own circumstances meant face-to-face exchanges weren’t always possible in his teens, and this led…